Wednesday, May 23, 2007

Maybe the grass isn't so green ...

on the other side of the planet.

I wondered if this was band wagon jumping at it's worst ... I wondered with the sky high inflation (12.5 % in India) and the eventual "wisening up" of the workforce overseas ( demand for workers will inevitably drive labour costs up)... why are so many companies making the move ??

The Ottawa Business Journal tells of another pitfall to sending production to India or China ...

Delays in transportation, in particular, are at the root of the disadvantage, it said, especially with ports in Los Angeles, Oakland, Seattle and Tacoma set to experience "virtual gridlock" within two years.

The minimum six-week travel time, Mr. Sunstrum added, was also a concern.


THERE'S MORE !!!

"....complaints about poor service from Indian call centres and poor quality of manufactured goods from China have been coming in for a long time. In fact, the price of goods and services are going up in those countries, he said, with skills shortages starting to appear in both."




1 comment:

Anonymous said...

No kidding about the call centers, have you ever tried to call Dell, and figure out what they are saying to you. I understand it is cheaper for them to offshore the call center, but it is poor customer service to have someone talking to you that you cannot understand.